Center for Survey Research

Penn State Harrisburg, Center for Survey Research

Current and Recent CSR Projects

Police Legitimacy - Results as part of the Penn State Poll
Twice annually the Center for Survey Research conducts the Penn State Poll, an omnibus Poll of Pennsylvanians. Penn State Harrisburg faculty member, Dr. Jennifer Gibbs sponsored several questions on police legitimacy as part of the 2015 Poll. Her research brief can be downloaded here:

Pennsylvania 2016 Pre-Election Poll on Policy and Governance
The Center for Survey Research collected data as part of the Penn State Harrisburg School of Public Affair’s Pennsylvania 2016 Pre-Election Poll on Policy and Governance.  This telephone survey gathered data from 660 randomly selected adult Pennsylvanians on a variety of topics, including: criminal justice, homeland security, health administration, public policy and administration.  This Poll was developed by faculty within the School and in partnership with Penn State Justice and Safety Institute.  Reports related to this work can be found here:    

Pennsylvania Game Commission Focus Groups
The Center for Survey Research is currently conducting a series of focus groups throughout the Commonwealth with various sub-populations for the Pennsylvania Game Commission.  The groups focus on hunters' experiences and preferences.  

Pennsylvania Historical and Museum Commission (PHMC) Visitor and Marketing Project
The Center for Survey Research, in collaboration with Penn State Harrisburg Instructor, Dr. Stephanie Morrow, is conducting a variety of surveys and focus groups to study visitors to PHMC sites and non-visitors.  The data collected from PHMC sites across the Commonwealth will be used to develop site-specific marketing plans.  

United Way of Lebanon County Community Needs Assessment
In collaboration with the Pennsylvania State Data Center, the Center for Survey Research is conducting a community needs assessment for the United Way of Lebanon County.  The team is utilizing focus groups, surveys, secondary data collection and analysis, and a community forum as part of the project. 

Beef Industry Survey
The Center for Survey Research, in collaboration with the Penn State Extension office in Adams County, is assisting the Pennsylvania Beef Council with a survey that explores the Pennsylvania beef industry.

Pennsylvania Department of Labor & Industry Unemployed Survey
The Center for Survey Research conducted a survey of unemployed individuals in Pennsylvania. The goal of the study was to ensure that the Pennsylvania Department of Labor & Industry understood unemployed workers so that they could help them take the steps necessary to transition their existing skill sets into skills in demand. The final report can be downloaded here:

Work Experiences and Health-Related Outcomes Web Survey
The Center for Survey Research conducted a web survey on behalf of Erin Fink-Miller, Ph.D., Assistant Professor of Psychology in the School of Behavioral Sciences and Education at Penn State Harrisburg.  The purpose of the web survey was to explore factors contributing to suicidality in licensed Pennsylvania physicians. Dr. Fink-Miller recently published an article on her findings from this study in the Psychiatry Research Journal. Her study was the first to asses the potential impact of work experiences unique to physicians (e.g. placing sutures, withdrawing life support) on suicidality.  Click to read Dr. Fink-Miller's published article.

Patient Portal Web Survey
On behalf of the Penn State Milton S. Hershey Medical Center & Health System, CSR conducted a web survey to learn more about the experiences of users of the My Penn State Hershey Patient Portal. The web survey gathered information on use of the portal, level of satisfaction with the portal and its features, technical support, and suggestions for improvement. 

Pennsylvania Veterans Needs Assessment

The Center for Survey Research is part of a research team at Penn State Harrisburg that is conducting a Needs Assessment of Pennsylvania's Veterans sponsored by the Pennsylvania Department of Military and Veterans Affairs (Office of the Deputy Adjutant General for Veterans Affairs).  The goal of this comprehensive needs assessment is to gather detailed information on veterans and services offered to veterans so the Pennsylvania Department of Military and Veterans Affairs can be more responsive to the needs of all Pennsylvania veterans.The following data collection efforts are part of this needs assessment: community-wide telephone (and web) suvey of Pennsylvania veterans, in-depth focus groups of specific veteran groups, targeted personal interviews with key veterans' services organization members and leaders, and an administrative web survey of Veteran Service Organizations. The final report can be found here:

Pennsylvania Crime Victims Needs Assessment

A research team at Penn State Harrisburg conducted a Needs Assessment on Pennsylvania’s Victim Community that gathered detailed information about crime victims and victim services. The Center for Survey Research (CSR) worked with Dr. Chiara Sabina, Principal Investigator, to conduct a literature review to explore topics including: crime victim profile, history of victim services, unmet needs, victim service provision, best practices in victim services, and under-served populations.  CSR also conducted 7 focus groups with specific victim populations around the Commonwealth.  A statewide telephone survey of crime victims was also conducted by CSR, and an open-access web survey option allowed more crime victims to participate in this data collection effort.  In order to gather information from victim service organizations (VSO), an administrative web survey was conducted of VSOs in Pennsylvania.  Finally, CSR conducted targeted personal interviews with key victim service organization members and leaders. Demographic, socio-economic and crime trend data was analyzed by the Pennsylvania State Data Center.  Sponsorship was provided by the Office of Victims’ Services of the Pennsylvania Commission on Crime and Delinquency.  The primary goal of this one-year initiative was to develop a comprehensive understanding of unmet needs and service gaps through the perspectives of both service providers and victims. The aim was to learn about unmet needs, existing services and community assets, service gaps, under-served crime victim populations, and identify best practices. The final report can be found here:

Summit Health Community Health Needs Assessment

Summit Health contracted with the Institute for State and Regional Affairs to conduct its 2012 Community Health Needs Assessment (CHNA). The purpose of the 2012 CHNA is to complete a comprehensive assessment of the healthcare access needs, health behaviors, and health status of residents living in the Chambersburg Hospital and Waynesboro Hospital service areas. The Center for Survey Research (CSR) will conduct 4 focus group sessions with key community stakeholders.  CSR will also conduct a community survey of residents.  This dual sample telephone survey of 820 community members will include both a random digital dial (RDD) sample and cell phone supplement. The survey will gather residents' opinions, experiences, behaviors, and knowledge on a variety of health-related topics. The Pennsylvania State Data Center will collect, analyze, and map the most recently available health, socio-economic and demographic characteristics and trends of the Summit Health service areas.  The study team will utilize data from the Pennsylvania Department of Health and the U.S. Census Bureau.  The proposed CHNA will meet all requirements of the Internal Revenue Service as currently described in Notice 2011-52 and build on previous CHNAs undertaken by Summit Health. The final Community Health Needs Assessment can be found here:

Penn State Harrisburg Campus Community Assessment

The Penn State Harrisburg Campus Community Assessment has been conducted by the Center for Survey Research (CSR) and the campus’s Diversity and Educational Equity’s Sub-Committee on Climate Assessment every three years since 2003. The purpose of this web-based assessment was to measure the current perceptions of campus climate.